Support

SPSS offers a full range of support and customer service options to current customers.

The SPSS Technical Support Web Site provides the following with your SPSS Technical Support login*.

• Technical Support Knowledgebase
• Product FAQs, Documentation and downloadable software Patches
• Online Case Submission and Tracking

* Note: If you do not have a Technical Support login, please submit a login request online.

Additional SPSS Technical Support resources include:

• A Student Access portal for academic users of SPSS Statistical products.
• Contact information for a Technical Support center near you.
• Documentation of Product Support status and Technical Support Policies

Additional SPSS support and customer service options include:

• Licensing or accounting-related questions, shipment status, upgrade dates and availability information, etc.
• Guidance on the best use of SPSS products before, during, or after your purchase of our software
• Information on training courses and other educational services